![]() Depending on the situation you’re investigating or your business model, these categories may fit perfectly or they may not resonate. Some teams use “the 6 Ms” as these categories: Manpower, Material, Method, Mother Nature, Machine, and Measurement. These should be broad categories to guide brainstorming, such as Equipment, Environment, Rules/Procedures, and Staff/People. Second, consider what types of factors could have contributed to the problem. ![]() Step 2: Identify the Potential Factors Causing the Problem
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